PNS
  • PNS: Your Identity in Polkadot
  • Summary
  • Advanced Topics
  • Contributing
  • Core Concepts
  • FAQ & Troubleshooting
  • PNS Troubleshooting Guide
  • PNS User Guide
  • advanced-topics
    • Contract Deployments
    • Custom Resolvers
    • Custom Top-Level Domain (TLD) Registration
    • Subdomain Management
  • contributing
    • GitHub Workflow
    • Contribution Guidelines
    • Issue Reporting
  • faq
    • Common Issues
    • Technical FAQ
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On this page
  • Transaction Issues
  • Transaction Failing
  • Domain Not Showing Up
  • Resolver Issues
  • Resolution Not Working
  • Integration Issues
  • Wallet Connection
  1. faq

Common Issues

Transaction Issues

Transaction Failing

Q: Why is my domain registration transaction failing?

A: Common reasons include:

  1. Insufficient funds for gas

  2. Domain already taken

  3. Invalid characters in name

  4. Network congestion

Solution:

# Check domain availability first
await pns.available('mydomain.dot')

# Ensure proper gas estimation
const gasEstimate = await pns.estimateGas.register(
    'mydomain.dot',
    address,
    ONE_YEAR_IN_SECONDS
)

Domain Not Showing Up

Q: I registered a domain but can't see it in my wallet

A: Try these steps:

  1. Clear browser cache

  2. Reconnect wallet

  3. Check transaction status on explorer

  4. Wait for network confirmation

Resolver Issues

Resolution Not Working

Q: Why isn't my domain resolving to my address?

A: Check these:

  1. Resolver is set correctly

  2. Address record exists

  3. Domain hasn't expired

Verification:

// Check resolver
const resolver = await pns.resolver('mydomain.dot')
console.log('Resolver:', resolver)

// Check address record
const address = await pns.getAddress('mydomain.dot')
console.log('Address:', address)

Integration Issues

Wallet Connection

Q: Wallet won't connect to PNS dApp?

A: Try:

  1. Check that you are using the correct network. Currently the only supported network is Westend Assethub.

  2. Update wallet software

  3. Clear browser cache

  4. Use supported browser

  5. Check network settings

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Last updated 3 days ago